Northern Light Policy.

Shipping policy

All prices are in Australian dollars and include the Australian GST. All orders are delivered via Australian post as soon as possible. Please allow seven working days prior to dispatch.

Returns policy

If you find your order contains faulty products or breakages please contact us to arrange a replacement.

Secure payments info

We want you to be able to order from us with total confidence. We provide online credit card payment through our secure payment system. We ensure that all of your credit card details are securely encrypted.

Privacy policy

Northern Light Candle Company is the sole owner of the information collected on this site. We collect information by any of the following means:

Customer information is kept together as a customer profile. This information enables us to process a commercial transaction, respond to enquiries, communicate product and marketing ideas and understand customer needs.
Northern light ensures not to disclose personal data to other parties although email dialogue may be referred to partners where a customer enquiry originates outside Australia and requires local follow up.

Our website contains links to other sites. Please be aware that Northern Light is not responsible for the privacy practices of other sites. We take every precaution to protect our users' information.

When users submit sensitive information via the website, your information is protected both online and offline. If you have any question about the security of our website, please contact us via email.

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